Making Sales 24X7

Why do you need a chatbot for your eCommerce website?

• Let customers search your catalog the way they want.
• Increase sales via additional channels on Facebook, WeChat, LINE and more.
• Notify users about product launches and promotions tailored for their interests.

Goal: Increase sales through Facebook & WeChat messaging platforms and improve customer satisfaction

Functionality: Intelligent Search, Personal Recommendation, Payment Integration, Campaign Management, VR/AR Integration

Integration with: Payment Gateways, CRM Software, Product Database, Website Product Page

Success Stories:

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Bring Online Conversations to Offline Stores

Create a fun and natural brand experience for the millennial customers using the latest AI technology.

• Provide a personalized shopping experience.
• Discover new conversations with new customers who are not familiar with the brand.
• Manage relationship with each of your customers with 1-to-1 loyalty program and offerings.

Goal: Build an intelligent and personal brand image for the new generations of customers

Functionality: Brand Persona AI, Campaign Promotion, Store Locator, Product Recommendation, Conversational Marketing, Loyalty Program

Integration with: POS System, AR/VR Services, Image Recognition, CRM Software, Product Database

Success Stories:

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Conversational Advertising

Starting today, advertisers can drive more earned media and brand influence with conversational ads.

• Target users before bringing them into a one-on-one conversation.
• Solve real problems for users rather than annoying banner ads.
• Allow customers to 'talk' to the brands while watching ads.

Goal: Achieve higher conversion rate and advertisement effectiveness by solving problems for users using conversations.

Functionality: Booking a Service Appointment, Table Reservations, Virtual Sales Agents, Service/ Product Recommenndation

Success Stories:

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Conversational Banking

We develop chatbots for retail banking that help you check your accounts, find the nearest ATMs, and apply for new services. A personal banker in your pocket, the chatbots can help you manage personal finance, set up spending alerts and get immediate notifications of important updates and payement schedules.

Goal: Reduce support costs, provide instant services and improve user experiences

Functionality: Account Balances, Personal Finance Analysis, ATM Locator, Intelligent Form Filling, Troubleshooting

Integration with: Core Banking, Spending Analytics, ATM Directory, Wealth Management Products

Success Stories:

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No More Forms and Phone Calls, Just an AI.

Proactively engage members, agents, and service providers, simplify the process with each of them, and be way more efficient.

• Insurance Sales bot helps consumer walk through the myriad policy choices based on their coverage needs and risk profile, and provide a direct sales channel to close deals and drive up efficiency.
• Claims Automation bot replaces all the form-fillings and troubleshooting phone calls.
• On-boarding Assistant provices an active channel for members to submit information, find in-network phtsicians, and better understand their insurance policies.

Goal: Drive low-cost direct-to-consumer sales, automate labor-intensive process and improve members satisfaction

Functionality: Product Recommendation, Payment Integration, Risk Assessment Survey, Form Automation, Document Submission, Link to Live Agent

Integration with: CRM Software, Policy Database, Cost Estimator, Meeting Scheduling, Sales Guideline Knowledge Base

Success Stories:

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60% of the traders are now bots, how about wealth managers?

Wealth management companies can make use of intelligent chatbots to,

• Provide goal-based investing recommendation to clients.
• Notify clients with important portfolio changes and time-sensitive market updates.
• Track portfolio performance, market prices and call for immediate action items via an active communication channel.

Goal: Provide personalized wealth management services to clients who do not have a dedicated relationship manager before.

Functionality: Real-time Notifications, Goal-based Portfolio Recommendation, Portfolio Optimization and Tracking

Integration with: Portfolio Management System, Risk Assessment Questionnaire, Market Data Providers

Success Stories:

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A foodie chatbot with good tastes

Foodie-foodie is our Cantonese-speaking chatbot who knows every restaurant in Hong Kong, browses through every review and knows more than 1000 dishes and cuisines.

• Search for your favorite restaurants in Cantonese, just like chatting with a friend.
• Intelligent searching algorithm to look for the right places for your special occasion and favorite cuisine.
• Make small talks and keep you updated of the latest new restaurants.

Goal: A next-generation AI to help you find the best restaurants.

Functionality: Intelligent Search Engine, Restaurant Recommendation, Loyalty Program, Table Reservation

Integration with: Restaurant Directory, Cuisine Database, Menu Database, POS System

Success Stories:

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No More Phone Calls, Just Text.

Our chatbots enable customers to engage with utility services via a self-service experience, that is efficient and awesome.

• Check for plan usage and purchase bonus service options on Facebook and WeChat.
• Buy prepaid plans and recharge data plan without the need of visiting a store.
• Troubleshoot for customers who need advices to install new equipments, modify service plans and connects with a live agent if needed.

Goal: Drive revenue via various messaging channels and provide scalable services to customers with immediate response.

Functionality: Mobile Usage Data, Consumption Controls, eCommerce Integration, Step-by-step Troubleshooting, Surveys

Integration with: Product Database, CRM Software, Support Ticketing Software, Plan and Billing Database

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Hotel Management Made Easy

Our Concierge chatbots can provide an active channel to deliver services and updates for your guests.

• Provide an unique, responsive and personalized customer service.
• Integrate with loyalty program to provide personal privileges to each of your guests.
• Automated service booking, housekeeping, meal ordering and concierge services.

Goal: Power and renovate hotel experience with the latest A.I. technology.

Functionality: Customer Service, Service Booking, Loyalty Program, Concierge Service

Integration with: CRM Software, Facility Management System, Hotel Management System

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